Accessible Digital Services and Rider Support

The goal is to provide a website and rental information experience that can be used by as many visitors as possible, including people who use assistive technology.

Accessibility Approach

Ongoing work focuses on readable text, clear structure, keyboard access, descriptive links, alternative text for meaningful images, sufficient color contrast and understandable forms.

Compatibility

The website is designed for current versions of common browsers and assistive technologies. Older software or customized settings may provide a different experience.

Booking and Third Party Content

Booking tools, maps and other third party services may have their own accessibility features and limitations. Assistance is available when a third party tool creates difficulty.

Alternative Assistance

If you cannot access information, submit a form or complete a booking, contact the rental team for help. Reasonable efforts will be made to provide the information or service through another method.

Feedback

Accessibility feedback is welcome. Describe the page, feature or barrier you encountered and the technology you were using when possible.

Contact

Request assistance by emailing info@ecobikestci.com or calling (844) 326-2453.