Privacy and Personal Information

This policy explains how information may be collected, used and protected when you browse the website, contact the rental team or arrange an electric bike rental in Turks and Caicos.

Information We Collect

We may collect information you choose to provide, including your name, email address, telephone number, rental dates, rider details, questions and booking information. Technical information may include your IP address, device type, browser, referring page and website activity.

How Information Is Used

Information may be used to answer inquiries, confirm availability, manage reservations, provide customer support, improve services, protect the website and meet legal or business obligations.

Booking and Payment Services

Reservations may be supported by third party booking and payment providers. Those providers process information under their own terms and privacy practices. Payment card details are handled by the payment provider and are not stored directly by this website unless clearly stated.

Analytics, Security and Service Providers

The website may use analytics, spam protection, content delivery, image optimization, hosting, email delivery, maps and booking technology. These providers may process limited information needed to perform their services. Personal information is not sold.

Cookies and Similar Technologies

Cookies may support essential functions, analytics, security, booking tools and visitor preferences. Browser controls can be used to limit cookies, although some features may not work as intended.

Data Retention and Security

Information is retained only as reasonably needed for the purpose for which it was collected and for applicable recordkeeping obligations. Reasonable administrative and technical safeguards are used, but no online system can guarantee complete security.

Your Choices

You may ask about information you submitted, request a correction or request deletion where applicable. You may also adjust cookie controls through your browser.

Third Party Links

The website may link to booking platforms, maps, social networks and other third party services. Their privacy practices are governed by their own policies.

Children

The website is intended for general travel and rental information and is not designed to knowingly collect personal information from children without appropriate adult involvement.

Contact

Questions about privacy may be sent to info@ecobikestci.com or discussed by telephone at (844) 326-2453.