At Eco Bikes TCI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our services.

Information Collection

When you use our e-bikes or engage with our website, we may collect certain personal information, including but not limited to your name, contact details, and payment information. We may also gather data about your usage of our services to improve the user experience and enhance our offerings.

Use of Information

We use the information we collect for various purposes, including:

• Providing and maintaining our e-bike rental services
• Processing payments and fulfilling orders
• Communicating with you regarding your bookings, inquiries, or feedback
• Customizing and improving our services based on user preferences and usage patterns
• Complying with legal obligations and regulations

Data Security

We implement stringent measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and only accessed by authorized personnel who are bound by confidentiality obligations.

Third-Party Services

We may utilize third-party services or tools to facilitate our operations, such as payment processors or analytics providers. These third parties may have access to your personal information only to the extent necessary to perform their functions and are obligated to adhere to data protection standards.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Upon request, we will delete or anonymize your data, subject to any legal obligations or legitimate business interests.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also object to or restrict certain processing activities or withdraw your consent where applicable. To exercise these rights or inquire about our privacy practices, please contact us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates. Your continued use of our services after the posting of changes constitutes acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us